Forgotten your username or password?

Modified on Thu, 15 Sep 2022 at 10:54 AM

From your login page, click "Forgotten your details?" and enter your email address.

You can also head to /login/forgotpass on your platform. 

So if your platform is located at https://www.[yourorganisationname], you'd go to 


If you've forgotten your platform address, ask your Platform Owner.

If the reset doesn't work, you don't get an email or need further help, get in touch with us.

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